Services

Three places the work breaks down.

Small businesses rarely lose money dramatically. They lose it quietly: the customer who never found you, the invoice nobody sent, the tool nobody uses well. I work on whichever one is costing you most.

One

Getting found.

“People who need exactly what we do have no idea we exist.”

Getting found has quietly changed. It still means Google and a map listing nobody has touched since 2019. It now also means that when someone asks an AI assistant to recommend a plumber or a clinic nearby, a name comes out. Most owners have never checked whether it's theirs.

I come at this from twenty years in business and marketing, not from software.

What it covers

  • What your site says, who it's for, and what it asks people to do
  • Google Business Profile and local search, cleaned up
  • AI visibility: whether assistants name you, and what to do when they don't
  • The form itself, so what people send actually reaches you

What you walk away with

A written read on where you stand and what to fix first. Then the fixes I can make for you, and plain instructions for the rest.

Two

Getting the work handled.

“All of it still lands on me, and some of it lands on nobody.”

The work on the home page, running in two directions.

Same engine either way. I build one workflow, you decide what runs on its own and what waits for you, and I stay on to keep it working.

What it covers

  • Inquiry response, follow-up, booking, reviews, reactivation
  • Invoicing, client onboarding, recurring reports
  • Mapping how the work really happens before anything gets automated
  • Approval rules you set

What you walk away with

One workflow running on live work inside thirty days, measured before and after, built in your own accounts so it stays yours.

See one of these start to finish →

Three

Getting your team using it.

“My team is using it. I'm not sure they're using it well.”

Most teams got access and no training, so AI becomes a faster way to write emails and everyone decides the hype was overblown. The gap is rarely the tool. It's that nobody showed them what it looks like applied to their own work.

So I teach your people using your business as the material. The person who does intake needs different things than the person who does billing. That's why a stock course never sticks.

What it covers

  • Half a day with your team, sometimes two, sometimes shorter
  • Built around your roles and your tools, not a stock curriculum
  • Hands on, so people leave having done it rather than watched it
  • What AI is good at, and where it will quietly let them down

What you walk away with

A prompt library written for the jobs your people hold, a one-page AI use policy covering what is safe to put in and what isn't, and takeaways they can use the next morning. All included.

If you handle client information, the use policy is usually the piece that matters most. I'd have your attorney read it before you adopt it.

The free workshops I run for libraries and chambers are an introduction. This is your tools, your workflows, your data, your team.

Not sure which one is your problem?

That's usually the honest answer, and a good reason to talk. Twenty minutes, no pitch. If I'm not the right person, I'll say so and tell you who is.

Let’s talk

Or email sebrina@ajorva.com or call (224) 244-8880.